Privacy and Cookies

Passion. Integrity. Growth.

Privacy Policy Summary

This is the privacy policy of Branded Garden Products Ltd, trading as:

  • Thompson and Morgan
  • Suttons
  • Dobies
  • The Organic Gardening Catalogue
  • Happy Beaks

Branded Garden Products Ltd is a company registered in England & Wales whose company number is 00358372 and our registered office is Poplar Lane, Ipswich, IP8 3BU. Our registration number is Z6288594.

This policy sets out our procedures regarding the collection and use of your personal information when you apply for a position with us, send us a speculative CV or make a general enquiry with us via this website. It sets out:

  • What information we collect
  • The legal basis for processing we use in relation to processing your personal data
  • How we use your personal information and how long we keep it for
  • Who we share your information with and on what basis
  • How you can control our use of your personal information
  • Your rights
  • Who to contact if you want more information

This Privacy Policy comes into effect from 1st October 2021.

When we collect your personal information

We collect personal information about you as soon as you access our website www.brandedgardenproducts.com.

What personal information we collect on our website

The personal information we collect from you when you access our website comes in two parts: the information you give us when you complete our website forms, and the information we automatically gather from the device you use to access our website.

Information you give: this includes the following data items if you provide them to us:

  • Your first name or initial, and surname
  • Your email address
  • Your telephone number
  • Your postal address

Information from your device: when you access a website using a smartphone, TV (browser enabled), tablet, laptop or desktop computer, your device will exchange information with us to maximise the speed of the site and provide the optimum navigation for your device. Without this information, we cannot ensure the optimum browsing experience and ease-of-use when buying products. To do this, our website may acquire the following information:

  • IP (Internet Protocol) address: your IP address indicates your location, unless you are using a VPN service
  • Device: what type of device you are using (TV, smartphone, laptop, desktop)
  • OS (Operation system): what operating system your device has (IOS, Android, Windows, Linux, MAC OS X)
  • Browser & browser version: which web browser you are using (Internet Explorer/Edge, Opera, Chrome, Safari, Firefox)
  • Domain: depending on your device and browser settings, we sometimes identify the web address of the domain you came from before landing on our website
  • Clickstream data: this is a list of all the web pages that you visited, and the order you viewed them in, on each visit to www.brandedgardenproducts.com. We also record how much time you spend on each web page, and record any actions you make on each page. We also record what items you place in the web shopping basket, even if you do not purchase them
  • Cookies: these are small text files that our website places on your device, so that our website can remember something about you at a later time and optimise the website for your visit. There are also some third-party cookies we place on your device. For more information on the specific cookies that we use and their function, please see our Cookie Policy below

What personal information we collect by post and by phone

Information you give us when you contact us by phone or post:

  • Your first name or initial, and surname
  • Your email address
  • Your telephone number
  • Your postal address
  • Your CV

How we protect and where we store your personal information.

The personal information we collect about you is stored within our secure UK IT Data Centre. No identifiable personal information is stored or shipped to non-UK/EU locations. Your personal information is stored in databases which are encrypted at rest, providing the highest level of security. Access to your personal data held on databases managed by us.

How long we keep your personal information

We will only store your personal information for a maximum of 1 year. Should your application be successful, our Employee Privacy Policy will apply and supersede this policy.

Requesting a copy of your personal information

You can contact us using the information below, to request a copy of the personal information we hold on you. If you request this information, you will need to provide proof of your identity. We will return the information to you electronically in a text file. You are legally entitled to request this information under the General Data Protection Regulation, there is no charge for this service.

To request copy of your personal information, please email us at humanresources@thompson-morgan.com with your request. Please be sure to include your full name, email address and postal address. We will supply you the following information:

  • Your contact details & email or postal correspondence: which may include your email address, phone and mobile numbers, your previous address, your previous or second email address, your communications with us and the date your contact details were last updated

Your rights

This privacy statement reflects the rights that you have under the General Data Protection Regulation, which specifically charges Branded Garden Products with providing you access to your personal information, and to ensure that your data is used appropriately & securely with specific reference to the rights of you, the data subject. Those rights regarding your personal data are as follows:

  • The right to access a copy of your personal information that we hold
  • The right to object to our processing of your personal data, if doing so causes you distress
  • The right to prevent Branded Garden Products processing your data for direct marketing purposes
  • The right to object to decisions being taken using automated means that includes your personal data
  • The right to have inaccurate personal data rectified, or destroyed
  • The right to have your data erased from our IT infrastructure
  • The right to data portability
  • The right to be informed about the collection and use of your data
  • You can find out more about your rights regarding your personal data in the UK from the Office of the Information Commissioner www.ico.org.uk.

Definitions

In this section of our privacy policy we want to explain what some of the terms in the policy mean, for the avoidance of any doubt. If you cannot find the definition you require, or are still unsure about the meaning of any aspect of this privacy policy, please email humanresources@thompson-morgan.com to request more information. Data Controller: under the General Data Protection Regulation (GDPR), organisations that collect, process and store your personal information are defined as Data Controllers, which makes Branded Garden Products Ltd the Data Controller for your personal data collected from our website. Data Subject: GDPR classifies individuals as data subjects. So you are a data subject under GDPR if you make an enquiry with us.

Mel Upton
Chief Operating Officer

Cookie Policy